The Sock Diary

Musings of a part-time Sweaty Sock.

Thursday, June 02, 2005

The Tube - Customer refunds

Customer refunds - Transport for London. Quick, clean, reliable web form too. At bloody last! After my half an hour today (second half-hour delay this week) I have submitted a claim, and will do each day I'm over 15 mins late in either direction. Maybe, if this gets round enough people, they'll start taking the customers, rather than the shareholders, seriously. Who wants trains and stations with lovely new colour schemes if the trains are all screwed. Mutter, mutter.


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